Shipping policy
We will ship Worldwide by Express or Airmail as you choosed.
Shipping time: Most Major Cities 3-10 Business days , 10-20 Business days via Airmail.
You will get the tracking number in your account order record.
Which could be tracked through website:
US customers can track your package on (http://www.usps.com/)
UK customers can track your package on (http://www.parcelforce.com/)
CA customers can track your package on (http://www.canadapost.ca/)
More links click here: http://www.ems.com.cn/jsp/track/ttq/cha-xun-lian-jie.html
The details of shipping cost will be automatic calculated and displayed on screen when you making the order.
Here is the example of shipping fee: (Exchange rate fluctuations will change the fee)
|
Global Express Mail Service |
Global Airmail |
Weight
(Kgs) |
US,CA
(USD) |
UK,DE,FR,IE,IT
(USD) |
AU,NZ,PG,BN,NC
(USD) |
Weight
(Kgs) |
|
|
0.5
|
13.7 |
14.2 |
12 |
0.1 |
2.30 |
|
1.0
|
18 |
18 |
15.2 |
0.5 |
10.00 |
|
1.5
|
21.3 |
21.6 |
18.4 |
0.7 |
13.84 |
|
2.0
|
25.6 |
26.9 |
21.6 |
0.9 |
17.69 |
|
2.5
|
30.9 |
31.2 |
24.8 |
1.1 |
21.53 |
|
3.0
|
35.2 |
37.5 |
28 |
1.3 |
25.38 |
|
3.5
|
39.5 |
41.8 |
31.2 |
1.5 |
29.23 |
|
4.0
|
43.8 |
46.1 |
34.4 |
1.7 |
33.07 |
|
4.5
|
48.1 |
50.4 |
37.6 |
1.9 |
36.92 |
|
5.0
|
52.4 |
54.7 |
40.8 |
2.1 |
40.76 |
|
5.5
|
56.7 |
59 |
44 |
2.3 |
44.61 |
|
6.0
|
61 |
63.3 |
47.2 |
2.5 |
48.46 |
Service & Return policy:
Returns or exchanges are permitted, provided the customer purchased the product through our mail order or website and it is within 7 days of received items.
The item must return and keep in the orginal condition.Dirty shoes will be returned to the customer, without evaluation.
Then we will give you a full refund.
Shipping charges are non-refundable. All exchanges will be shipped via originally delivery to the customer.
The new item may still be subject to duties and taxes.
All packages return should be sent via a trackable method, such as US Mail Delivery Confirmation, UPS, or Federal Express. ugbuy is not responsible for packages lost in transit.
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